Guest Policies

 

Guest Policies

Deposit and Cancellation Policy
A non-refundable $200 check to hold your reservation is required to be mailed within 14 days of booking your reservation.

A non-refundable $600 check must be within 45 days of your reservation.

The balance due must be paid in cash or by check upon arrival, before entering the unit.

There will be no refunds for early departures or for your reservation being cancelled for breaking the guest policies.

Check in/Check out
Check in time is 3:00 pm
Check out time is 11:00 am

Early check-in of 1:00 is available from time to time for no additional fee. Late check outs will be billed at $30 per 30 minutes.

Quiet Time
Quiet time is 11pm-8 am, please be considerate of others with noise and music during quiet time.

Visitor Policy and Parties or Gatherings
We do not allow visitors on the property, beach, or in the rental units. Guests are restricted to limits of the sleeping occupancy of the unit. No tents may be set up on the property. Parties or gatherings are not permitted. Exceptions to the sleeping occupancy limits may be made for one additional child under the age of 5. Please call ahead if you have special circumstances, such as children, or grandchildren in the area. We are happy to work with you.

If visitors are not registered prior to arrival, they may be asked to leave, and your reservation may be cancelled with no refund given.

Housekeeping Policy
All cabins and rentals are considered housekeeping units, which means you leave your unit the way you found it. Please consider this when making your reservation.

Guests are responsible for:
• Wiping down surfaces.
• Bathroom- Thorough cleaning of the toilet, sink and shower (including hair on drains) is required.
• Washing, drying, and putting away dishes.
• Emptying trash and recycling in the proper dumpster at the entrance of the property. Only normal household trash is excepted. Popped floating toys, and large items outside of the limits of regular household trash must be taken home with you.
• Sweeping/swiffering (if you brought a dog, a vacuum will also be provided).

Cleaning supplies are under the kitchen and bathroom sink. Units needing excessive cleaning will be subject to an additional fee at our discretion.

On the occasion we have a short term, 3 nights minimum, rental available guests must bring their own bedding and towels. We will provide a mattress pad and pillows.

Pet Policy
Dogs are the only pets allowed, with a limit of 1 dog in dog-friendly cabins and must be arranged at the time of booking. Dog Fee is $35 per night. The Lake Cabin does not permit dogs. We reserve the right and will restrict breeds due to excessive shedding and those thought to have an aggressive nature. Dogs are not allowed on the furniture or beds. We suggest you bring sheets from home to cover furniture to aid in the ease of your clean up when checking out. Dogs are not allowed on docks except when loading them into your watercraft. Dogs must be attended to at all times and kept on a leash when outside on the grounds. Pick up after your dog and toss waste deep into the wooded area. DO NOT throw dog waste into the trash. There are shovels located near the triplex firepit. Your dog may swim at the far end of the beach, at the SE end of the docks as long as he behaves, is not bothering others, and listens to your commands. NO EXCESSIVE BARKING.

Firewood
Wisconsin state law prohibits the moving of non-certified firewood from any location. You may not bring your own wood onto the property. Call ahead and we will deliver a trailer of wood to your site and add it to your bill. Bundled stacks of firewood are for sale using an HONOR SYSTEM near the office. A wheel barrel is located near the wood to move wood to your site. Wood must be paid for by cash or check in the drop box at the office at the time you take it.

Bathroom and Shower House

The bathroom and shower house are restricted to the use of our seasonal RV campers. Please do not use or enter the facility.

Beach Safety
Swimming is at your own risk. There is no lifeguard on duty. Children under 12, must be accompanied by an adult when swimming. The water around the docks is shallow. No diving. Always enter the water feet first. No glass containers around the beach area and please bring your trash back up with you.

FIREWORKS AND FIREARMS
Due to insurance liability, fireworks, and firearms, including BB and pellet guns, airsoft, paintball, etc. are not allowed on the resort grounds. Note: CCW permit holders may use discretion.

PARKING
Do not bring trailers down to the cabins. There is not enough room to easily turn around. Please Park and unload trailers at the resort entrance in the trailer parking lot.

Each unit allows 2 parking spots. If you additional vehicles let us know ahead of time and we will help you find parking.

CONDUCT
Disorderly conduct, drunkenness, fighting, obscene language, inappropriate loud music, disruptive, or vulgar behavior will not be tolerated. You may be evicted from the property with no refund.

DRUGS
Illegal drugs of any form are prohibited on the property of Cranberry Lake Resort &Campground. Person(s) caught in violation of this rule are subject to immediate eviction without a refund and possible criminal charges. This includes the use of marijuana on the property. If there is an odor of marijuana you will be asked to leave immediately with no refund.

SMOKING

Cigarette smoking and legal vaping may take place at your fire pit, not on decks. Please do not throw cigarette butts in fire pits or on the ground.

LIABILITY
All facilities and equipment of the resort are intended for use by our guests. All persons use the facilities at THEIR OWN RISK and consent. The resort owner is NOT RESPONSIBLE for accident due to fire, theft, wind, flood, personal negligence, acts of God or other unforeseen circumstances. The registered guest is responsible for all individuals and pets at their site and financially for any damage or harm caused to the resort and campground or persons.